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Volando Urai Spring Spa & Resort Wulai, Wulai
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Key details
About the Resort
No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341,
Wulai,
Taiwan,
23341,
New Taipei
Volando Urai Spring Spa & Resort is a 4-star hot spring resort surrounded by lake and forests, offering leisure and wellness facilities. Guests can enjoy fine dining, a public bathing pool, and complimentary shuttle services.
Rooms & Amenities
All 22 individually furnished rooms at Volando Urai Spring Spa & Resort feature premium bedding, pillow menus, air conditioning, and free stocked minibars. Guests can enjoy beautiful views of the lake or mountains, with select rooms offering spacious balconies.
Dining Options
Dining options include Volando Soyan, specializing in seasonal vegetables and fresh seafood, as well as Siliq Chef Handmade Cuisine for dinner options. A welcome tea service and energy-boosting breakfast are also available to guests.
Leisure & Activities
Leisure facilities at Volando Urai Spring Spa & Resort include separate hot spring pools for men and women, a spa offering massage treatments, and a sauna. Nearby activities include visits to Wulai Suspension Bridge and Qingren Trail.
Services & Transportation
The resort offers free scheduled shuttle services to and from Xindian MRT Station, with safety features including smoke detectors and a first aid kit. Meeting rooms and a 24-hour front desk provide business support.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Center
Wulai1700 ft
Airports
Taipei Songshan (TSA)
18.3
mi
Taoyuan (TPE)
40.4
mi
Metro stations
捷運新店站
6.2
mi
捷運新店市公所站
6.8
mi
Bus
Bus stop700 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Onsen Escape
“The onsen experience was truly rejuvenating. Soaking in the natural hot spring amidst such serene surroundings made for an lovely getaway.” view full review
Stunning Room Views
“Our room was spacious and boasted magnificent views of the tranquil river, creating a peaceful atmosphere perfect for relaxation.” view full review
Delicious Vegetarian Options
“The vegetarian meals exceeded my expectations; every dish was flavorful and beautifully presented, making dining a highlight of my stay.” view full review
Inviting Hot Springs
“The hot spring tub in our room was immaculate, providing a perfect way to unwind after a day of exploring—it felt like our own private oasis.” view full review
General
No smoking on site
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Adults only
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Sun terrace
Spa & wellness center
Steam room
Jacuzzi
Massage
Hot spring bath
Open-air bath
Public Bath
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341,
Wulai,
Taiwan,
23341,
New Taipei
Map view
No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341,
Wulai,
Taiwan,
23341,
New Taipei
City landmarks
No. 12 Wulai St.
Wulai Atayal Museum
3600 ft
Wulai District
Wulai Hot Spring Township
3600 ft
233
Wulai Hot Spring
3000 ft
Wulai Dist
Wu Lai Suspension Bridge
3100 ft
Atangge Hot Spring
4100 ft
Xin Xian
Neidong Forest Recreation Area
2700 ft
1 Wulai St
Full Moon Spa
3500 ft
Spring Paradise Wulai
1.3
mi
Intersection Lansheng Bridge and Wenquan Road
Wulai Guanguangtai
4300 ft
Waterfall
Wulai Falls
1.6
mi
No. 1-2
Wu Lai Lin Ye Sheng Huo Museum
1.5
mi
127 Huanshan Rd
Dashan Hot Springs
1.0
mi
Pubu Road
Qingren Trail
1.5
mi
No. 33
Wulai Huoli Village
1.5
mi
Yunxian Park
1.5
mi
Wulai Dist.
Wu Zhong Creek Waterfall
1.5
mi
Parks
Warrior Park
1.5
mi
Good photo spot
1.6
mi
野牛隊 8
1.6
mi
Parks
Yun-hsien Amusement Park
1.8
mi
Yun Hsien Resort
1.8
mi
野牛隊 1
1.8
mi
Jiuliao
Wu Lai Hong He Valley
1.8
mi
Yunxian Paradise
1.8
mi
Guangming Palace
2.3
mi
No. 43
Fei Cui Reservoir
2.4
mi
No. 183-1
Wu Lai Bao Cing Temple
2.5
mi
Wulai District
Wulai
2.9
mi
Parks
Guang Xing Riverside Park
3.1
mi
野牛隊 10
3.1
mi
Nearby
Xin Xian
Neidong Forest Recreation Area
800 ft
Restaurants
Siliq Cafe
2000 ft
No. 3
Volando Abu
1800 ft
No. 176
Pu Shi Xuan Restaurant
2600 ft
No. 61
Wu Lai Snack Bar
2800 ft
No. 91
A Chun Snack Bar
2800 ft
No. 109
Wu Lai Gao Jia Icy Spring-Boiled Egg
2800 ft
No. 135
Yage Yuan Zhu Min Shan Zhu Rou Xiang Chang
2800 ft
No. 84
Zheng Ji Yi Wan Xiao Yang Rou
2800 ft
No. 58
Shanzhen Hotsprint Restaurant
2200 ft
B1
Xiao Chuan Yuan Spring
2200 ft
No. 32
Dailei Resort
2500 ft
No. 156
Reviews and Ratings
Feedback from previous guests about their experience
70%
liked the resort and would come back again
7.0/10
Very good
Rooms
7.2
Location
7.0
Service
7.2
Dining
7.2
Guest reviews
7.0/10
based on 5 reviews
8.2
8.2/10 based on 95 reviews
Bernard
United States of America,
December
2024
7.6/10
I had a lovely weekend getaway at this resort near Taipei. The atmosphere was peaceful and charming, offering a great break from the city. The room was spacious and had a fantastic soaking tub with a view of the river, which I really enjoyed. However, the dining experience, especially breakfast, didn’t meet my expectations and the service could be improved in that area. Overall, it was a memorable stay, but there are areas for improvement.
Rooms
9.0
The rooms are spacious and well appointed, featuring thoughtful amenities and a lovely soaking tub with river views.
Service
7.0
The service was welcoming, especially since they made an effort to cater to international guests, but I found the breakfast service lacking in warmth and attentiveness.
Location
9.0
The resort is located in the charming Wulai Old Street district, surrounded by beautiful nature, creating a very peaceful retreat.
Dining
5.0
Breakfast was a letdown; the food was cold and not very satisfying, though the Taiwanese restaurant offered much better options.
Facilities
8.0
The traditional spa was a highlight, offering relaxation amidst a serene environment, but some parts of the resort seemed in need of maintenance.
Christine
United States of America,
December
2024
7.8/10
Volando is a lovely getaway with a serene atmosphere, spacious rooms, and attentive staff. The hospitality and effort to accommodate dietary needs stand out. However, the location requires caution when walking, and the dining experience has room for improvement, especially regarding food quality.
Rooms
9.0
The room was spacious, clean, and featured a beautiful view of the river, which added to the relaxation vibe.
Service
10.0
The service was outstanding, with staff remembering our names and preferences, creating a personalized experience.
Location
6.0
The hotel is located in Wulai near a hot spring, but the surrounding area can be unsafe for walking due to traffic and lack of footpaths.
Dining
5.0
The dining experience could be better; while the restaurant had a great view, the food didn't meet expectations and required better execution of dietary preferences.
Facilities
9.0
Volando offers clean and relaxing facilities including private spa baths that enhance the overall experience.
Alice
United States of America,
November
2024
5.0/10
I had mixed feelings about my stay. The rooms were small and didn't meet my expectations for a premium resort, but the restaurant offered a fantastic dining experience with delicious, locally-inspired dishes. I was disappointed with the state of the facilities, particularly the public bath's atmosphere. While the cultural tour was a nice touch, overall, I’m not sure I’d return given the issues I encountered.
Rooms
5.0
The room was quite small for a family of four and the amenities were limited. I paid for extra bedding, but the mattress was extremely hard. The views were disappointing too, as we faced a main road instead of the promised river view.
Service
5.0
The staff seemed overwhelmed and I felt misled during my interaction about appointment changes. It was frustrating not being informed properly about the availability of rooms and how to navigate the area.
Location
5.0
The location was not ideal for enjoying nature as advertised. The noise from the road was a significant issue, making it hard to relax.
Dining
9.0
The dining experience was a highlight with attentive service and a lovely ambiance. The flavors were fresh and well-prepared, although there were some unusual dish choices.
Facilities
5.0
The public bath was not what I expected; it lacked the serene atmosphere typical of a true Onsen, as guests mingled loudly and wore swimsuits. This really took away from the overall experience.
Barbara
United States of America,
November
2024
7.2/10
I had a pretty good experience overall, with excellent service from the polite staff and a lovely setting. The location is conveniently close to a metro station and a nearby convenience store. However, my attempt to use the bathhouse was frustrating due to scheduling issues and a lack of communication regarding availability.
Rooms
5.0
I didn't stay overnight but visited the bathhouse, which was clean. However, the privacy concern at night made me uncomfortable.
Service
6.0
The service varied; while the dining staff were attentive, the bathhouse staff were not very helpful regarding scheduling and directions.
Location
9.0
The hotel is in a great location, with a convenience store nearby and a shuttle available to the metro station, making it easy to explore.
Dining
10.0
I dined at the restaurant, which offered delicious dishes, especially the sturgeon, and had a lovely, cozy ambiance with gorgeous views.
Facilities
6.0
The facilities were decent, but the bathhouse experience could use better communication and organization.
Mitch
United States of America,
October
2024
8.2/10
I had a delightful stay at Volando, where the hospitality and attention to detail truly stood out. The room was spacious and comfortable, with a pleasant view of the river, perfect for relaxation. While the dining options could use some improvement, particularly in fulfilling dietary requests, the overall experience was filled with charm and a serene atmosphere. However, the location near a busy road made for a less enjoyable walk to nearby attractions.
Rooms
9.0
The room was spacious and comfortable, featuring a lovely view of the river and a clean hot spring tub.
Service
10.0
The service was exceptional, with staff remembering our names and preferences, which made us feel very valued.
Location
6.0
The hotel is located near Urai hot spring town, but the walk to nearby attractions was a bit dangerous due to the busy road.
Dining
7.0
Dining offered a mix of fine and local dishes, although there were issues with meeting dietary requirements on a couple of occasions.
Facilities
9.0
The on-site hot spring facilities were well-maintained and provided a relaxing experience.
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