Volando Urai Spring Spa & Resort, Wulai - Reviews, Rooms Options & Prices 2025

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About the Resort

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

Volando Urai Spring Spa & Resort is a 4-star hotel situated in the tranquility of Wulai Township, surrounded by lakes and forests, renowned for its hot spring experience. The resort features beautifully decorated rooms that provide stunning views of natural landscapes. As a member of Relais & Chateaux, it reflects a commitment to quality and a unique customer experience with personalized services. The property offers exclusive amenities including separate hot spring pools for male and female guests, as well as top-notch spa treatments.

Location

The resort is conveniently located 30 km from Taipei Songshan Airport, allowing easy access to transportation. Nearby landmarks include Wulai Falls and the Old Street, providing guests with various shopping and sightseeing options. This picturesque neighborhood in New Taipei City enhances the overall charm of the Volando Urai Spring Spa & Resort.

Rooms

The resort offers 22 individually furnished rooms featuring premium bedding and pillow menus for ultimate comfort. Each room is equipped with modern amenities such as air conditioning, a flat-screen TV, and a seating area. Many rooms extend to large balconies overlooking the scenic lake and mountains, enhancing the peaceful ambiance guests can expect.

Eat & Drink

Onsite dining is offered at two remarkable restaurants, Volando Soyan and Siliq Chef, where meals are crafted from seasonal vegetables and fresh seafood. Guests can indulge in a romantic candlelight dinner and enjoy breakfast featuring energy-boosting options. Signature dishes highlight the French Creative Cuisine, providing an exquisite dining experience.

Leisure & Business

Guests can unwind by taking advantage of the onsite Dasha Spa, offering treatments such as massages and body scrubs. The resort also features separate hot spring pools, a steam room, and a sauna. Recreational amenities including a spa tub allow guests to relax and rejuvenate during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room Balcony

Max:

2 persons

59 m²

Bed options:

2 Single beds

Lake view

Shower

Bathtub

room details

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Twin Room Lake View

Max:

2 persons

46 m²

Bed options:

2 Single beds

Lake view

Shower

Bathtub

room details

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Deluxe Double Room Bath

Max:

2 persons

53 m²

Bed options:

1 Double bed

Mountain view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Wulai500 m

Airports

Taipei Songshan (TSA) 29.5 km

Taoyuan (TPE) 65.0 km

Underground

捷運新店站 9.9 km

捷運新店市公所站 11.0 km

Bus

Bus stop200 m

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing escape!

I booked the private spa bath through Klook and it was an lovely experience! Once we arrived, our spacious room with an amazing view welcomed us. The onsen bathtub in our room was such a delight; it took about 20 minutes to fill, but the water temperature was adjustable, allowing us to fully relax while waiting. After our relaxing soak, we enjoyed complementary tea on the balcony, making the whole experience serene.

AidenSmith. USA, 2024-03-18Read full review on

Really good dining!

Dining at Volando was a highlight of my stay! The seven-course dinner at Soyan was an very nice culinary journey, beautifully prepared and presented. Each dish featured local ingredients, and the service was perfect, making every moment good. I especially loved the sturgeon with foie gras; it was the perfect balance of flavors, adding to the nice dining experience.

GrahamJones. UK, 2024-05-02Read full review on

Room of dreams!

Staying in the Rooftop Grand View Room was a dream come true. The king-sized, four-poster bed was incredibly cozy, and the in-room hot spring bathtub provided a touch of luxury. The view from the private balcony of the lush green mountains was amazing. It created a perfect setting for relaxation, and I loved every minute spent in this spacious, thoughtfully-designed room!

ConnorLee. Canada, 2024-02-10Read full review on

Luxurious bathroom!

The bathroom in our room was magnificent, featuring a large onsen bath that added a unique touch to our stay. It was spacious and well-equipped, making it a perfect place for relaxation after a long day. The thoughtfully designed space contributed to an overall feeling of tranquility during my stay. I can't recommend it enough for anyone looking to unwind!

RobertBrown. Australia, 2024-04-15Read full review on

What’s included

General

No smoking on site
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Adults only
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Sun terrace
Spa & wellness centre
Steam room
Jacuzzi
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

Map view

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

City landmarks

No. 12 Wulai St.

Wulai Atayal Museum

1.1 km

Wulai District

Wulai Hot Spring Township

1.1 km

233

Wulai Hot Spring

900 m

Wulai Dist

Wu Lai Suspension Bridge

930 m

Atangge Hot Spring

1.2 km

Xin Xian

Neidong Forest Recreation Area

810 m

1 Wulai St

Full Moon Spa

1.1 km

Spring Paradise Wulai

2.1 km

Intersection Lansheng Bridge and Wenquan Road

Wulai Guanguangtai

1.3 km

Waterfall

Wulai Falls

2.5 km

No. 1-2

Wu Lai Lin Ye Sheng Huo Museum

2.4 km

127 Huanshan Rd

Dashan Hot Springs

1.7 km

Pubu Road

Qingren Trail

2.4 km

No. 33

Wulai Huoli Village

2.4 km

Yunxian Park

2.4 km

Wulai Dist.

Wu Zhong Creek Waterfall

2.5 km

Park

Warrior Park

2.5 km

Good photo spot

2.6 km

野牛隊 8

2.6 km

Park

Yun-hsien Amusement Park

2.9 km

Yun Hsien Resort

2.9 km

野牛隊 1

2.8 km

Jiuliao

Wu Lai Hong He Valley

2.9 km

Yunxian Paradise

2.9 km

Guangming Palace

3.7 km

No. 43

Fei Cui Reservoir

3.9 km

No. 183-1

Wu Lai Bao Cing Temple

4.1 km

Wulai District

Wulai

4.7 km

Park

Guang Xing Riverside Park

4.9 km

野牛隊 10

4.9 km

Nearby

Xin Xian

Neidong Forest Recreation Area

230 m

Restaurants

Siliq Cafe

590 m

No. 3

Volando Abu

540 m

No. 176

Pu Shi Xuan Restaurant

790 m

No. 61

Wu Lai Snack Bar

840 m

No. 91

A Chun Snack Bar

840 m

No. 109

Wu Lai Gao Jia Icy Spring-Boiled Egg

840 m

No. 135

Yage Yuan Zhu Min Shan Zhu Rou Xiang Chang

840 m

No. 84

Zheng Ji Yi Wan Xiao Yang Rou

840 m

No. 58

Shanzhen Hotsprint Restaurant

650 m

Xiao Chuan Yuan Spring

650 m

No. 32

Dailei Resort

740 m

No. 156

Reviews and Ratings

Feedback from previous guests about their experience

70%

liked the resort and would come back again

7.0/10

Very good

Rooms

7.2

Location

7.0

Service

7.2

Dining

7.2

Bernard

United States, December 2024

7.6/10

I had a lovely weekend getaway at this resort near Taipei. The atmosphere was peaceful and charming, offering a great break from the city. The room was spacious and had a fantastic soaking tub with a view of the river, which I really enjoyed. However, the dining experience, especially breakfast, didn’t meet my expectations and the service could be improved in that area. Overall, it was a memorable stay, but there are areas for improvement.

Rooms

9.0

The rooms are spacious and well appointed, featuring thoughtful amenities and a lovely soaking tub with river views.

Service

7.0

The service was welcoming, especially since they made an effort to cater to international guests, but I found the breakfast service lacking in warmth and attentiveness.

Location

9.0

The resort is located in the charming Wulai Old Street district, surrounded by beautiful nature, creating a very peaceful retreat.

Dining

5.0

Breakfast was a letdown; the food was cold and not very satisfying, though the Taiwanese restaurant offered much better options.

Facilities

8.0

The traditional spa was a highlight, offering relaxation amidst a serene environment, but some parts of the resort seemed in need of maintenance.

Christine

United States, December 2024

7.8/10

Volando is a lovely getaway with a serene atmosphere, spacious rooms, and attentive staff. The hospitality and effort to accommodate dietary needs stand out. However, the location requires caution when walking, and the dining experience has room for improvement, especially regarding food quality.

Rooms

9.0

The room was spacious, clean, and featured a beautiful view of the river, which added to the relaxation vibe.

Service

10.0

The service was outstanding, with staff remembering our names and preferences, creating a personalized experience.

Location

6.0

The hotel is located in Wulai near a hot spring, but the surrounding area can be unsafe for walking due to traffic and lack of footpaths.

Dining

5.0

The dining experience could be better; while the restaurant had a great view, the food didn't meet expectations and required better execution of dietary preferences.

Facilities

9.0

Volando offers clean and relaxing facilities including private spa baths that enhance the overall experience.

Alice

United States, November 2024

5.0/10

I had mixed feelings about my stay. The rooms were small and didn't meet my expectations for a premium resort, but the restaurant offered a fantastic dining experience with delicious, locally-inspired dishes. I was disappointed with the state of the facilities, particularly the public bath's atmosphere. While the cultural tour was a nice touch, overall, I’m not sure I’d return given the issues I encountered.

Rooms

5.0

The room was quite small for a family of four and the amenities were limited. I paid for extra bedding, but the mattress was extremely hard. The views were disappointing too, as we faced a main road instead of the promised river view.

Service

5.0

The staff seemed overwhelmed and I felt misled during my interaction about appointment changes. It was frustrating not being informed properly about the availability of rooms and how to navigate the area.

Location

5.0

The location was not ideal for enjoying nature as advertised. The noise from the road was a significant issue, making it hard to relax.

Dining

9.0

The dining experience was a highlight with attentive service and a lovely ambiance. The flavors were fresh and well-prepared, although there were some unusual dish choices.

Facilities

5.0

The public bath was not what I expected; it lacked the serene atmosphere typical of a true Onsen, as guests mingled loudly and wore swimsuits. This really took away from the overall experience.

Barbara

United States, November 2024

7.2/10

I had a pretty good experience overall, with excellent service from the polite staff and a lovely setting. The location is conveniently close to a metro station and a nearby convenience store. However, my attempt to use the bathhouse was frustrating due to scheduling issues and a lack of communication regarding availability.

Rooms

5.0

I didn't stay overnight but visited the bathhouse, which was clean. However, the privacy concern at night made me uncomfortable.

Service

6.0

The service varied; while the dining staff were attentive, the bathhouse staff were not very helpful regarding scheduling and directions.

Location

9.0

The hotel is in a great location, with a convenience store nearby and a shuttle available to the metro station, making it easy to explore.

Dining

10.0

I dined at the restaurant, which offered delicious dishes, especially the sturgeon, and had a lovely, cozy ambiance with gorgeous views.

Facilities

6.0

The facilities were decent, but the bathhouse experience could use better communication and organization.

Mitch

United States, October 2024

8.2/10

I had a delightful stay at Volando, where the hospitality and attention to detail truly stood out. The room was spacious and comfortable, with a pleasant view of the river, perfect for relaxation. While the dining options could use some improvement, particularly in fulfilling dietary requests, the overall experience was filled with charm and a serene atmosphere. However, the location near a busy road made for a less enjoyable walk to nearby attractions.

Rooms

9.0

The room was spacious and comfortable, featuring a lovely view of the river and a clean hot spring tub.

Service

10.0

The service was exceptional, with staff remembering our names and preferences, which made us feel very valued.

Location

6.0

The hotel is located near Urai hot spring town, but the walk to nearby attractions was a bit dangerous due to the busy road.

Dining

7.0

Dining offered a mix of fine and local dishes, although there were issues with meeting dietary requirements on a couple of occasions.